Terms of Use

Orora Agro Group S.U.R.L. [Orora]

Terms and Conditions of Use - Effective Date: March 31, 2026

These Terms and Conditions of Use (“Terms”) govern your access to and use of the website operated by Orora Agro Group S.U.R.L. (“Orora,” “we,” “us,” or “our”), including all content, information, functionality, features, and services made available through www.OroraAgro.com and any associated webpages, portals, or password-protected areas that expressly incorporate these Terms (collectively, the “Website”).

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

  • Scope of the Website

The Website is provided for general informational purposes regarding Orora’s business activities, agricultural operations, projects, products, services, partnerships, initiatives, and related matters. Nothing on the Website constitutes or shall be construed as an offer, solicitation, commitment, investment advice, legal advice, financial advice, or any other professional advice. Any reliance you place on information made available through the Website is at your own risk.

Certain parts of the Website may be open to all visitors, while other areas may be restricted to authorized users. If Orora provides any password-protected, account-based, or restricted-access features, additional terms, conditions, instructions, or click-through agreements may apply. In the event of any inconsistency between those additional terms and these Terms, the additional terms shall control solely with respect to the relevant restricted-access service. 

  • Eligibility

You may use the Website only if you are legally capable of entering into binding agreements under applicable law. By using the Website, you represent and warrant that you meet this requirement.

  • Consent to Terms and Changes

We may revise these Terms from time to time by posting an updated version on the Website. Any changes will become effective as of the date they are posted, unless otherwise stated. Your continued use of the Website after revised Terms are posted constitutes your acceptance of those revised Terms. For that reason, you should review these Terms periodically.

  • Permitted Use

You agree to use the Website only for lawful purposes and in a manner consistent with these Terms and applicable law. You may not use the Website in any way that could damage, disable, overburden, impair, or interfere with the Website or any other party’s use of it. Without limiting the foregoing, you may not attempt to gain unauthorized access to any part of the Website, introduce malicious code, interfere with security-related features, use bots, scrapers, crawlers, data mining tools, or similar automated means without our prior written consent, or otherwise misuse the Website or its content.


  • Ownership and Intellectual Property

Unless otherwise stated, all rights, title, and interest in and to the Website and all content made available through it, including all text, graphics, photographs, images, illustrations, layouts, logos, icons, trademarks, service marks, trade names, data, software, code, design elements, and other materials (collectively, “Content”), are owned by Orora, its affiliates, licensors, or content providers and are protected by applicable intellectual property, unfair competition, and other laws.

Subject to your compliance with these Terms, Orora grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website and to download or print individual pages of the Website solely for your personal, informational, or internal business use, provided that you do not remove, alter, or obscure any copyright, trademark, or other proprietary notices. Except for this limited license, no right, title, or interest in the Website or any Content is transferred to you.

You may not copy, reproduce, republish, upload, post, transmit, distribute, display, perform, license, sell, create derivative works from, exploit, or otherwise use any Content for any commercial or public purpose without Orora’s prior written permission.

  • Trademarks

All trademarks, service marks, logos, and trade names displayed on the Website are the property of Orora, its affiliates, or their respective owners. Nothing on the Website shall be interpreted as granting, by implication or otherwise, any license or right to use any trademark without the prior written consent of the applicable owner.

  • User Communications, Submissions, and Feedback

If you submit inquiries, comments, suggestions, ideas, feedback, proposals, or other communications to Orora through the Website or otherwise in connection with the Website (collectively, “Feedback”), such Feedback shall be deemed non-confidential and non-proprietary unless Orora expressly agrees otherwise in writing.

To the fullest extent permitted by law, you grant Orora a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable right to use, reproduce, adapt, modify, publish, translate, distribute, display, perform, and otherwise exploit such Feedback for any lawful purpose, without compensation to you. You represent and warrant that you have the necessary rights to provide such Feedback and that it does not violate any law or third-party right.

You should not submit confidential business information, trade secrets, proprietary proposals, or other sensitive materials through the Website unless Orora has expressly agreed in writing to receive such information under separate terms.

  • Privacy

Your use of the Website is also subject to Orora’s Privacy Policy, which describes how we collect, use, disclose, and protect personal data.

  • Third-Party Links and Third-Party Content

The Website may contain links to third-party websites, services, or resources, as well as third-party articles, materials, or content provided for your convenience. Orora does not control and is not responsible for any third-party website, service, resource, or content, including its availability, accuracy, reliability, legality, policies, or practices. The inclusion of any link or third-party material does not imply endorsement, sponsorship, or approval by Orora. If you access any third-party website or service, you do so entirely at your own risk.

  • Disclaimer of Warranties

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, FEATURES, AND SERVICES MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ORORA DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WITH RESPECT TO THE WEBSITE AND ALL CONTENT, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, CURRENTNESS, SECURITY, RELIABILITY, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR COURSE OF PERFORMANCE. ORORA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

  • Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ORORA, ITS AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE WEBSITE, OR YOUR RELIANCE ON ANY CONTENT MADE AVAILABLE THROUGH THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ORORA AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS SHALL NOT EXCEED BIF 100,000 OR THE EQUIVALENT IN LOCAL CURRENCY.

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY APPLICABLE LAW.

  • Indemnification

You agree to indemnify, defend, and hold harmless Orora, its affiliates, and their respective directors, officers, employees, agents, licensors, and service providers from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable legal fees, arising out of or relating to your use of the Website, your violation of these Terms, or your infringement of any third-party right.

  • Forward-Looking Statements

The Website may contain forward-looking statements regarding Orora’s business plans, strategies, projects, initiatives, operations, development plans, anticipated outcomes, or future performance. These statements are based on expectations, assumptions, estimates, and projections that are subject to risks, uncertainties, and other factors, many of which are outside Orora’s control. Actual results may differ materially from those expressed or implied by such forward-looking statements. Orora undertakes no obligation to update or revise any forward-looking statements except as required by applicable law.

  • Modification or Discontinuation of the Website

Orora reserves the right, at any time and without prior notice, to modify, suspend, restrict, or discontinue all or any part of the Website, including any content, feature, or functionality. Orora shall not be liable if all or any part of the Website is unavailable at any time or for any period.

  • Suspension or Termination of Access

Orora may suspend, restrict, or terminate your access to all or any part of the Website at any time, without notice and at its sole discretion, if Orora believes that you have violated these Terms, applicable law, or the rights of Orora or any third party, or for any other legitimate business, legal, or security reason.

  • Interpretation

In these Terms, the word “including” means “including, without limitation.”

  • Waiver

No failure or delay by Orora in exercising any right, power, or remedy under these Terms shall operate as a waiver of that or any other right, power, or remedy. Any waiver must be in writing and signed by an authorized representative of Orora.

  • Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or authority of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.


  • Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to the Website or these Terms shall be governed by and construed in accordance with the laws of the Republic of Burundi, without regard to conflict of laws principles.

You agree that the competent courts of Bujumbura, Burundi shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Website, unless applicable law requires otherwise.

  • Entire Agreement

These Terms, together with any applicable Privacy Policy and any additional click-through or service-specific terms expressly incorporated by reference, constitute the entire agreement between you and Orora with respect to the Website and supersede all prior or contemporaneous communications, understandings, and agreements, whether oral, written, or electronic, relating to the Website.

  • Contact Information

If you have any questions regarding these Terms, please contact:

Orora Agro Group S.U.R.L.
Email: info@OroraAgro.com
Address: Ex-ALCOVIT, Avenue de la Verrerie, Quartier Industriel, Bujumbura, Burundi

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